Drinks Manager is an order
processing and stock control system tailor made for drinks manufacturers, distributors and
stockists. The system has been specifically designed and optimised to provide a highly
efficient telephone sales order entry environment.
Its principle features include telesales, daily call lists and stock
replenishment synchronised in response to product usage.
The system holds comprehensive product history for each customer, which
is instantly accessible enabling orders to be taken quickly and efficiently over the
Telephone sales desk optimisation
Each customer has pre-defined contact details which determines which
day they will be contacted. Daily call lists are generated, which are used as a basis for
telephone order entry, with the option of using automatic dialling.
Comprehensive customer history
Individual customer profiles can be generated using customer history.
This information minimises order entry requirements, and builds a customer profile, which
enables orders to be entered more effectively and customer trends and buying habits to be
effectively monitored and managed.
Deposits returns cash sales and promotions
The system is designed to cater for the turnaround cycle of deposits
and returns. The system handles both the cash sales and the stock control element of
returns. Free stock is managed by the system; enabling marketing offers to include
promotional free stock.
Customer profiling & management reporting
Instant access to all current and historical information. All standard
reports and analysis are provided within the basic system. User specific reports can be
easily produced by the user, tailored to meet specific requirements.
Ease of Use
The system has been produced with ease of use as a main design
criterion. The Windows look and feel has been maintained throughout the system, and the
user can choose to use a traditional menu harness or standard drop down Windows format.
The user interface has been designed to provide clear uncluttered screens. Efficiency has
been maximised wherever possible, by optimisation of key depressions, with all code
references used by the system automatically retrieved from drop down lists, eliminating
the requirement for the user to enter codes.
Links to Microsoft Office
All documentation is produced by interworking with the Microsoft Office
suite. Wherever office is utilised by the system, the user is presented with a seamless
link providing automatic filing of relevant documents.